Hardware

How can I increase hash rate on NVidia GTX 980 cards?

Go to the NVIDIA Control Panel (by right-clicking on desktop to get context menu) and turn on “Optimize for compute performance”.   Then set the DSR factor to 1.2.  This should increase the hashrate from ~2.5mh/s to ~8.5mh/s.

What graphics cards are supported?

Modern NVidia and AMD graphics cards with at least 3GB of memory are supported.  WinEth will automatically handle any combination of supported cards in any quantity.  Popular cards including the Radeon 570 and 580, and the NVidia GeForce 1070, 1080 and 1080TI.

Installing and Updating

How To Update To Latest Version?

WinEth has an automatic update system.  When the application is launched it checks for updates and downloads them in the background.  It also checks for updates every 12 hours while running.  The next time you launch the app you will have the latest version.  If WinEth does not appear to be updating automatically you can always manually download the setup and run it again to update to the latest version.

If you installed WinEth through the Windows 10 Store instead of directly from this website, then updates happen automatically through the store.  Please be advise that Windows 10 store updates are often delayed in the Microsoft certification process and may not match the current version available on this site.

My Antivirus has detected WinEth

We try our best to avoid being detected as malware, but currently, all major anti-virus products flag cryptocurrency mining as malware by default.    You’ll need to configure your anti-virus to exclude the WinEth installation directory.  On Windows 10 the installation directory will be C:\Users\<username>\AppData\Local\WinEth and you can use instructions from Microsoft for excluding it.

Pools

Change the Nanopool or Ethermine Payout Frequency

Both Nanopool and Ethermine allow you to lower the payout threshold to get payments more often.  Nanopool uses the email address you specify in WinEth as a password, and requires that you have mined 10 shares with that email configured before you can change settings.  Ethermine verifies your public IP address.   You can access the settings in each respective pool.

 

How can I mine Ethereum Classic?

This is a new beta option and you will find it in our latest versions by accessing the Advanced Settings in the application.  It will work on both Nanopool and Ethermine.

Why can I not use a Coinbase address for payouts?

You probably can, but Coinbase explicitly states on their site that they do not support mining rewards payouts.  Historically this was thought to be because your Ethereum receive address was not permanent at Coinbase.  Currently, we suspect it is just because it causes them headaches with lots of small transactions.  The recommendation is to use a real wallet like Jaxx, but feel free to experiment.

Troubleshooting

My network is blocking mining

We have a feature for that.  See Mining In Restricted Networks

The Miner Is Stuck On “Starting Mining…”

This indicates the miner has hit an error which WinEth does not know how to handle.  In version 1.5.6 or later WinEth will automatically transmit a bug report to us if this happens for several minutes, but to ensure we review it we recommend you contact support using chat or email from our Support page.

Standard troubleshooting advice includes updating your graphics card drivers, and ensuring anti-virus is not blocking WinEth.