FAQ

Go to the NVIDIA Control Panel (by right-clicking on desktop to get context menu) and turn on “Optimize for compute performance”.   Then set the DSR factor to 1.2.  This should increase the hashrate from ~2.5mh/s to ~8.5mh/s.

We now recommend installing the latest AMD drivers and enabling Compute mode.  Learn how here: https://support.amd.com/en-us/kb-articles/Pages/DH-024.aspx

Modern NVidia and AMD graphics cards with at least 3GB of memory are supported.  WinEth will automatically handle any combination of supported cards in any quantity.  Popular cards including the Radeon 570 and 580, and the NVidia GeForce 1070, 1080 and 1080TI.

It is possible to bypass the Windows Login page so that the miner can start after a reboot.  We have an article about it here.

WinEth has an automatic update system.  When the application is launched it checks for updates and downloads them in the background.  It also checks for updates every 12 hours while running.  The next time you launch the app you will have the latest version.  If WinEth does not appear to be updating automatically you can always manually download the setup and run it again to update to the latest version.

If you installed WinEth through the Windows 10 Store instead of directly from this website, then updates happen automatically through the store.  Please be advise that Windows 10 store updates are often delayed in the Microsoft certification process and may not match the current version available on this site.

We try our best to avoid being detected as malware, but currently, all major anti-virus products flag cryptocurrency mining as malware by default.    You’ll need to configure your anti-virus to exclude the WinEth installation directory.  On Windows 10 the installation directory will be C:\Users\<username>\AppData\Local\WinEth and you can use instructions from Microsoft for excluding it.

Both Nanopool and Ethermine allow you to lower the payout threshold to get payments more often.  Nanopool uses the email address you specify in WinEth as a password, and requires that you have mined 10 shares with that email configured before you can change settings.  Ethermine verifies your public IP address.   You can access the settings in each respective pool.

This is a new beta option and you will find it in our latest versions by accessing the Advanced Settings in the application.  It will work on both Nanopool and Ethermine.

These emails are sent by Nanopool or Ethermine so we can not control how they are configured.  On smaller mining rigs especially you can periodically go some time without successfully mining a share, and this will trigger an offline notification email.  You can safely use a fake email such as <yourname>@mailinator.com to avoid receiving these.

You probably can, but Coinbase explicitly states on their site that they do not support mining rewards payouts.  Historically this was thought to be because your Ethereum receive address was not permanent at Coinbase.  Currently, we suspect it is just because it causes them headaches with lots of small transactions.  The recommendation is to use a real wallet like Jaxx, but feel free to experiment.

If you have a large number of GPU’s such as 4 or 6, you will almost certainly need to change your windows virtual memory (page file) settings.  It is important that you set it to be as large as the memory of all your GPU’s combined.

So if you have 4 GPU’s with 6GB of memory each, virtual memory should be at least 24GB.

There is a good article which explains how to change the virtual memory setting on Windows 10 available here.

If you have a large number of different types of GPUs, such as nVidia and AMD, or old and new GPU’s mixed together, you are creating a challenging scenario for the miner to configure.  In this case the best solution is to try to move some cards to another machine or remove them.

We have a feature for that.  See Mining In Restricted Networks

This indicates the miner has hit an error which WinEth does not know how to handle.  In version 1.5.6 or later WinEth will automatically transmit a bug report to us if this happens for several minutes, but to ensure we review it we recommend you contact support using chat or email from our Support page.

Standard troubleshooting advice includes updating your graphics card drivers, and ensuring anti-virus is not blocking WinEth.

WinEth will attempt to lower the mining speed for your GPU when the Background checkbox in enabled.  It does this by setting GPU environment variables and by shrinking the number of parallel compute jobs which are sent to the GPU.  This may work differently depending on your video card.

WinEth supports mining only when the machine is Idle.  Idle is identified as no mouse or keyboard input for 10 minutes.  This information is queried from the Win32 API called GetLastInputInfo().